How does payment work?
For subscriptions, payment is taken on the day you subscribe, thereafter on the 27th of every month. For one-off box purchases, payment is taken at the time of purchase
When can I expect delivery?
For subscribers: We aim to post out our beautiful boxes on the 1st, 2nd and 3rd of the month. So you should receive your box a few days after that. Of course, there may be delays in certain circumstances outside of our control. In the unusual event of any delays, we will email you to inform you as soon as possible.
For one-off boxes: We send via 2nd class Royal Mail post and aim to post out one-off box orders either on the same or next day (apart from weekends). You should receive your box a few days after that. Of course, there may be delays in certain circumstances outside of our control.
Do you deliver internationally?
Not currently, but please join our mailing list so we can let you know when we do.
Do I need to be at home when my Peas and Pod box is delivered?
You don’t need to be in to receive your delivery as we have designed the size of the boxes to fit through your letterbox.
What if I move house or want to change payment card?
If you’re moving house or planning to change your payment card, you can let us know by updating the section in Your Account.